Privacy Policy

Thank you for visiting The Parents Nest Pty Ltd website. This statement outlines our Privacy Policies, which are designed to protect your information and ensure security.

Personal details
We ask you to provide some personal details when taking the following actions:

  • Ordering products
  • Registering for courses

We use this information to process your request, or to contact you in the event of an issue arising. This information cannot be used or modified by unauthorised parties. The information is only used for the purposes for which it was provided.

Any personal information that you provide us including your name, age, gender, religion, marital status, address, telephone number and email address will not be released, sold or rented to any entities or individuals outside of The Parents Nest Pty Ltd.

Disclosing information
We respect your privacy, and the personal details you provide us are kept in strictest confidence. We will not provide your details to any third parties. Once again, any personal information that you provide us including your name, age, gender, religion, martial status, address, telephone number and email address will not be released, sold or rented to any entities or individuals outside of The Parents Nest Pty Ltd.

Your personal information will only be used for the purposes for which you have provided it or for a reasonably expected related purpose and we will not disclose it without your consent.

The information and feedback you provide through our website may be used to identify ways of improving the site and how we can make it more effective and user friendly.

Information used for direct/marketing purposes
We may use your personal information we have collected for direct marketing if the individual has consented or if the individual has not opted out from receiving direct marketing from us.

We may use your personal information to contact you with newsletters or other information that may be of interest to you.

If you do not wish to have your personal information disclosed by us for the purposes of direct marketing please contact us.

Information usage
We do not track your activities on the site.

While we do monitor the overall usage of our site, this does not identify individual users. This usage of information allows us to determine the most popular areas of our site and to further improve our site accordingly.

Security
Reasonable steps will be taken to protect your personal information we hold, but we can’t guarantee that our site will not be breached. However, we take precaution to protect your information by using firewalls, user identifiers and passwords to protect and to control access to our computer systems.

The Parents Nest Pty Ltd does not collect or record any credit card details you may provide when purchasing goods or services from The Parents Nest Pty Ltd’s website. Credit card details are processed by the Stripe payment gateway through the website, which is linked to each Parents Nest Pty Ltd Educator’s bank account. This means that even if our security is breached, there is nothing to steal, and your credit card details remain safe.

Contacting you
From time to time, we may contact you (via either email, phone or postal mail), to inform you of important news, or new products and services. If you no longer wish to receive these messages, please contact us and we will remove your name from our mailing lists.

More information
For further information on our privacy policies, please contact The Parents Nest Pty Ltd Head Office on (02) 4871 1806

To read more about privacy issues and legislation in Australia, please visit the Australian Federal Privacy Commissioner’s website at www.privacy.gov.au